GST Alert
From 2026 — If an invoice or GST bill is NOT provided to the customer at the time of delivery, 100% of the order value must be REFUNDED to the customer. Ensure every delivery includes a valid invoice/GST bill.From 2026 — If an invoice or GST bill is NOT provided to the customer at the time of delivery, 100% of the order value must be REFUNDED to the customer. Ensure every delivery includes a valid invoice/GST bill.
Powering Restaurants Connected to IRCTC

Railway catering,
|

The all-in-one platform for Indian Railways catering vendors. Automate orders, manage deliveries, and track every rupee of revenue in real time.

R
P
A
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50+ vendors already onboard

RailBites dashboard preview
IRCTCZomatoSwiggyIndian RailwaysCRISRailYatriConfirmtktMakeMyTripIRCTCZomatoSwiggyIndian RailwaysCRISRailYatriConfirmtktMakeMyTrip

0+

Orders Processed

0+

Partner Restaurants

0

Platform Uptime

0 min

Avg Order Pickup

Platform in Action

Ready for Production Use.

RailServe dashboard
Watch Demo →
Order management
Restaurant operations

Live Analytics

Deep insights, at a glance.

Aggregator share, order fulfilment, and revenue splits — updated in real time.

Aggregator Mix

Order source by platform

100total
IRCTC
42 (42%)
Zomato
28 (28%)
Swiggy
18 (18%)
Others
12 (12%)

Fulfillment Rate

Current month delivery outcomes

100total
Delivered
74 (74%)
In Transit
16 (16%)
Pending
7 (7%)
Cancelled
3 (3%)

Revenue Breakdown

Gross vs net vs commissions

100total
Vendor Net
68 (68%)
Commissions
22 (22%)
Tax / GST
10 (10%)

Monthly Revenue

Jan – Jun 2026

May 2026

₹2.4L

1284 orders

+24% YoY
₹1.8L
Jan
₹1.9L
Feb
₹2.1L
Mar
₹2.0L
Apr
₹2.4L
May
TBD
Jun

Why Restaurants Choose RailBites

RailBites - The Complete IRCTC Restaurant Management System .

RailBites is designed specifically for IRCTC e-Catering vendors who want to process more orders, reduce operational mistakes, and know their exact profitability at any moment.

Stop Managing Orders. Start Managing Growth.

RailBites gives IRCTC e-Catering vendors one system for order flow, billing accuracy, train-timing operations, settlements, and compliance readiness.

IRCTC FocusedOperations AutomationProfitability ClarityCompliance ReadyScale Without Chaos

Never Miss an Order Again

Instant live order notifications with sound alerts ensure every IRCTC order is seen the moment it arrives.

Benefit: More fulfilled orders, higher ratings, and more revenue.

Know Exactly Where Every Train Is

Live train tracking inside the order dashboard helps teams plan preparation and dispatch at exactly the right time.

Benefit: Fewer delays, fresher deliveries, happier customers.

GST and IRCTC Compliance Made Simple

Generate GST bills in one click, stay aligned with IRCTC billing expectations, and auto-create KOTs.

Benefit: Save hours of paperwork and avoid compliance headaches.

Your Business Numbers in One Click

Get daily, weekly, monthly, and quarterly reports with aggregator performance, top items, and peak order-time analysis.

Benefit: Make decisions based on data, not guesswork.

Know Your Exact Profit at Month End

AI-powered settlement management auto-calculates receivables and payables and finishes reconciliation fast.

Benefit: No more Excel confusion. Know exactly how much money you are making.

Complete Order Control

Manage menus, create and edit manual orders, and track every order stage from placement to final delivery.

Benefit: Total operational control without complexity.

Track Every Delivery Boy

Assign riders order-wise, track completed deliveries, and monitor collections and individual performance.

Benefit: Better accountability and smoother operations.

Never Miss an Important IRCTC Update

Latest circulars, guidelines, and notifications are delivered directly inside the system.

Benefit: Stay compliant and updated without searching through emails.

What RailBites Really Delivers

Reduced Problems

  • Less manual work
  • Fewer billing mistakes
  • No settlement confusion
  • No missed orders

Business Gains

  • +Faster operations
  • +Better control
  • +Accurate reporting
  • +Higher profitability

Testimonials

Trusted across India.

"RailBites cut our order handling from 15 minutes to under 30 seconds. Absolutely transformative."

RK

Amar Jeet

Restaurant Manager

"Commission tracking saves hours of manual reconciliation each month. Can't imagine running without it."

PS

Shivangi Dubey

Operations Head, Ambuja Restaurant

"Real-time notifications mean we never miss an order. Customer ratings have jumped significantly."

AV

Ankit Verma

Delivery Coordinator

Pricing

Simple, transparent pricing.

Start free, scale as you grow. Prices below are annual base prices. Checkout adds GST at 18%.

Starter

₹9999/year

Perfect for a single outlet getting started with digital orders.

+ GST @ 18%

Payable today ₹11,798.82

  • Up to 30 orders/daily
  • Order Dashboard
  • Daily sales reports
  • WhatsApp support
  • Monthaly settlement and aggregator wise invoice match
  • Up to 3 Users
Most Popular

Growth

₹15,999/year

For growing vendors managing multiple chains and higher volumes.

+ GST @ 18%

Payable today ₹18,878.82

  • Up to 50 orders/daily
  • Advanced Dashboard
  • Staff wise performance reports
  • Custom Order filters
  • Monthaly Analytics
  • Priority support
  • Advance Monthaly settlement & aggregator wise invoice match
  • Basic Inventory Management

Enterprise

₹24,999/year

For large catering operations across multiple railway zones.

Custom proposal pricing with applicable GST.

  • Dedicated account manager
  • Phone & email support
  • White-label option
  • Up to 100 orders/daily
  • Inventory Management
  • Upcoming Trains feature
  • AI forecasted for Orders

Compliance

Built to meet IRCTC standards.

RailBites is designed and operated in full accordance with the Indian Railway Catering and Tourism Corporation (IRCTC) compliance framework — covering vendor eligibility, food safety, order integrity, and station operations.

IRCTC Compliant

Official IRCTC Compliance Declaration

This application — RailBites — operates in strict adherence to all guidelines, circulars, and directives issued by the Indian Railway Catering and Tourism Corporation (IRCTC). Our platform ensures that every catering vendor using RailBites meets the mandatory requirements set forth by IRCTC for licensed railway food service operations, including but not limited to order management integrity, hygiene reporting, delivery accountability, and financial transparency.

Vendors onboarded via RailBites are expected to independently maintain their IRCTC vendor licenses and adhere to all applicable railway regulations. RailBites acts as a technology enablement platform and does not substitute for direct vendor compliance obligations with IRCTC.

IRCTC Vendor Guidelines

Fully aligned with IRCTC's approved vendor onboarding, documentation, and operational standards for railway catering.

Food Safety & Hygiene

Adheres to FSSAI regulations and IRCTC-mandated hygiene protocols, ensuring all meals meet required quality benchmarks.

Order & Billing Standards

All order records, invoices, and transaction logs conform to IRCTC billing and GST compliance requirements.

Station-Level Operations

Platform supports station-scoped access and delivery workflows in line with IRCTC's zone-wise operational guidelines.

IRCTC Compliance Document

Official compliance guidelines applicable to RailBites operations — PDF

Download PDF

Contact

Let's talk
about your catering.

Whether you need a demo, have a billing question, or want to explore a partnership — our team is here to help. We typically respond within 24 hours.

Email us

ops.railbaites@gmail.com

Call us

+91 8004800778

Working hours

Mon–Sat, 9 AM – 8 PM IST

Free to try
No credit card
5 min setup

Ready to modernise
your catering?

Join the growing network of Indian Railways catering vendors on RailServe.

Access Dashboard